Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size?
We provide a detailed size guide on every product page. Please refer to your measurements for the most accurate fit across our different collections.
What materials do you use in your clothing?
BERLOOK is committed to quality. We use a variety of premium fabrics, including organic cotton, recycled polyester, and sustainable linen, as detailed in the product descriptions.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. Please contact our support team within 1 hour of placement to request any modifications.
How do I track my package?
Once your order ships, you will receive an email containing a tracking number and a link to monitor your delivery progress.
Are your swimsuits chlorine resistant?
Yes, our swimwear is designed with high-quality, durable fabrics that are resistant to chlorine, salt water, and UV rays.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary depending on the destination.